DISPUTES

121. Every unresolved dispute which arises out of these Rules between the Society and:

• a. a member; or
• b. any person aggrieved who has ceased to be a member within the six months prior to the date of the dispute; or
• c. any person claiming through such member or person aggrieved; or
• d. any person bringing a claim under the rules of the Society; or
• e. an officer of the Society

is to be submitted to an arbitrator agreed by the parties or nominated by the Chief Executive of Co-operatives UK. The arbitrator’s decision will be binding and conclusive on all parties.

122. Any person bringing a complaint must deposit with the Society the sum of £500 or such other reasonable sum as the Society Board shall decide. The arbitrator will decide how the costs of the arbitration will be paid and what should be done with the deposit.

Registered by the Financial Services Authority, 25 The North Colonnade, CanaryWharf, London E14 5HS (“FSA”), on 25 August 2009.